Here at Tyne Autos all quotes are for complete vehicles. If parts are missing upon collection the price may be lower than the quote given,all vehicles must be in a suitable area for loading onto our recovery wagon, if not please state so in our contact page. If your vehicle is not running are has flat tyres are battery please also state this on our contact page. If you cancel after booking a collection there is no fee but we would appreciate letting us no as soon as possible. We will not be held responsible to damage to any property or any other vehicles when loading your vehicle.